Covid-19 - Coronavirus

The Ashland County Health Department is dedicated to keeping you and your family safe during this unprecedented time. We will do our best to keep you as up to date as we possibly can. Please keep in mind that this is a rapidly evolving situation. 


Current Updates for Ashland County









  1. Require face coverings for employees and recommend them for clients/customers at all times.
  2. Conduct daily health assessments by employers and employees (self-evaluation) to determine if “fit for duty.”
  3. Maintain good hygiene at all times – hand washing, sanitizing and social distancing.
  4. Clean and sanitize workplaces throughout workday and at the close of business or between shifts.
  5. Limit capacity to meet social distancing guidelines.
    • Establish maximum capacity at 50% of fire code. 
    • And, use appointment setting where possible to limit congestion. 


Important Dates to Remember:

Responsible Restart Ohio: Operating Guidelines & Requirements For:


Emergency Contacts


Please call the appropriate number so that we can best help you in a timely manner. 

During Business Hours : 

1-833-427-5634 - If you think you have been exposed to COVID-19, or if you have
general COVID-19 questions,please call this number for the Ohio Department of Health’s
COVID-19 Call Center. It is staffed by nurses and infection prevention experts
seven days a week from 9 a.m. to 8 p.m.If you think you have been exposed to
COVID-19 so that you may talk to a Nurse or an Infection 
Prevention Expert at the Ohio Department of Health. 

(419) 282-4357 For Nursing / Coronavirus - Please call this number Monday –
Friday from 8 a.m. – 4 p.m. if you are a hospital, local medical provider, long term care
facility, or service provider with questions or outbreak concerns. If you leave a message
and it has not been returned by the end of the business day, call the 24/7 hotline
number, listed below.

(419) 282-4275 for Essential Business questions or concerns. Please know that
most businesses remaining open have been deemed essential by legal counsel,
however, all COVID-19 precautions should be followed to keep staff and
customers safe.

(419) 282-4231 for Vital Statistics, Food,
Environmental Health

After Business Hours (For Emergencies Only): Please call the Ashland County
Health Department’s 24/7 hotline at (419) 651-8456.

The ODH COVID-19 Call Center is open seven days a week from 9 a.m. – 8 p.m. and

can be reached at 1-833-427-5634

Important Links

Ohio Department of Health call center is ready to answer your questions about COVID-19  1-833-4-ASK-ODH


Remember that the best thing you can do in the face of COVID-19 is to take precautions to protect yourself, your family, and your community:

  • Wash hands often with soap and water for at least 20 seconds; dry hands with a clean towel or air dry hands.
  • Use alcohol-based hand sanitizer when soap and water are unavailable.
  • Cover your mouth with a tissue or sleeve when sneezing or coughing.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Stay home when you are sick.
  • Avoid contact with people who are sick.
  • Clean “high-touch” surfaces daily. These include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, desks, and tablets.




Symptoms may appear 2-14 days after exposure and include:

  • Fever
  • Cough
  • Shortness of breath

Before going to you doctor, urgent care or hospital, call ahead and let them know what symptoms you are having. 

Protect yourself and others from COVID-19 and other communicable diseases by following these recommendations:

The CDC does NOT recommend that healthy individuals wear a facemask to protect themselves from respiratory disease, including COVID-19…

  • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).  

Recommended Preparations

In order to prevent the spread of infection, individuals who have COVID-19 or who have had known exposure to COVID-19 are being asked to stay home for two weeks. If you find yourself in that situation, consider what you will want to have on-hand:

  • Thermometer
  • Prescription medication
  • Over-the-counter medicine, including acetaminophen and ibuprofen
  • Feminine hygiene products
  • Toilet paper
  • Alcohol-based hand sanitizer
  • Vitamins
  • Soap and other toiletries
  • Household cleaning supplies, including products that kill germs
  • Laundry detergent
  • Tissues, paper towels
  • Food and beverages
  • Pet supplies
  • Any other essential items you would need for 14 days




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